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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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raha mobarak

July 31, 2026

5  out of  5
rating by raha mobarak
"Mrs duran is amazing and very thorough. She is very comfidentand passionate with her work and help. She is a rarity!"
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Dora Apodaca

July 30, 2026

5  out of  5
rating by Dora Apodaca
"Great customer service"
We responded:
"Hi Dora, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Richard Griego’s team.  Please reach out to us if any questions come up!  - Richard Griego’s Insurance Team "
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Jocelyne Alvarado

July 29, 2026

5  out of  5
rating by Jocelyne Alvarado
"Priscilla was the best ! Great service and price was phenomenal can’t find it anywhere else ! Many thanks to Priscilla again!"
We responded:
"Jocelyne, thank you for the fantastic review! We’re always here to support you with your insurance needs in Las Cruces. "
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Fred Bugbee

July 27, 2026

5  out of  5
rating by Fred Bugbee
"Richard is a great agent, we have been with him for over thirty years. He has always been helpful and supportive!"
We responded:
"Fred, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Armando Chavez

July 24, 2026

5  out of  5
rating by Armando Chavez
"I've been with Richards agency for decades, including home, life and 6 vehicles, and they always have my back through times of need."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Rosa Alba

July 22, 2026

5  out of  5
rating by Rosa Alba
"I had an outstanding experience working with my insurance agent. They were incredibly knowledgeable, attentive, and dedicated to making sure I fully understood all of my coverage options. They went above and beyond to simplify the entire process, provide clear guidance, and answer every question with patience and professionalism. Thanks to their expertise and commitment, I found the perfect policy to meet my needs with complete confidence. I highly recommend them to anyone seeking exceptional, trustworthy, and reliable insurance service."
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Mariana Martinez

July 21, 2026

5  out of  5
rating by Mariana Martinez
"I highly recommend Brenda at State Farm! She has always been incredibly helpful, professional, and kind whenever I have questions or concerns. No matter what I need, she takes the time to explain everything clearly and makes sure I understand my options. She is always responsive, patient, and truly cares about providing excellent customer service. Thank you Brenda!"
We responded:
"Thanks so much for the fantastic rating, Mariana! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Chuck White

July 18, 2026

5  out of  5
rating by Chuck White
"Service and support has always been friendly and thorough. I feel very confident in having this branch as my insurance carrier. Insurance rates are competitive and extremely nice they are local."
We responded:
"Chuck, thank you for the fantastic review! We’re always here to support you with your insurance needs in Las Cruces. "
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Brett

July 17, 2026

5  out of  5
rating by Brett
"Richard’s team is top notch! Amy and Brenda are very knowledgeable, efficient and always a pleasure to work with. I have had my insurance with them for years due to the level of service and competitiveness of their pricing and product. Highly recommend them!"
We responded:
"Thank you so much for the 5 stars, Brett! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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writeronthestorm kyushu

July 17, 2026

5  out of  5
rating by writeronthestorm kyushu
"I cannot say enough great things about this office and the ladies that work up front. When I came in to get car insurance they were enthusiastic, smiling and total professionals. Recently, I needed proof of home insurance quickly to be able to get a new lease approved. I called them on the phone and explained. Less than an hour later everything was taken care. I could hear how busy the office was as I talked to them on the phone, but they made me feel like I was their one and only customer. Now days, excellent customer service is really hard to find. When you insure with State Farm and Richard Griego's office, you will always be greeted with respect and excellent customer service. Cannot recommend them enough."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Las Cruces to know you had such a great experience with us. "
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Soledad Ruiz

July 13, 2026

5  out of  5
rating by Soledad Ruiz
"Great service always a pleasure seeing you guys"
We responded:
"Thank you for the kind words. It is always a pleasure seeing you as well. "
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Sheila Johnson

July 11, 2026

5  out of  5
rating by Sheila Johnson
"On rare ocasions when I had a problem it was fixed. They help when ever I need it friendly as well. I have been with then for over 20 years"
We responded:
"I agree, my staff is very friendly and helpful. Thank you for your business over the 20 plus years.

"
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Elsa Gomez

July 8, 2026

5  out of  5
rating by Elsa Gomez
"I have been with state farm for over 20 years and a few with this office. I am happy at this office and the staff is always so kind & knowledgeable."
We responded:
"I agree, my staff is kind and knowledgeable. Thank you for your business. "
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David Bonilla

July 8, 2026

5  out of  5
rating by David Bonilla
"Brenda is the Best!!!!"
We responded:
"She sure is! Thank you for the review."
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Katrina Coombs

July 7, 2026

5  out of  5
rating by Katrina Coombs
"So fast and helpful!"
We responded:
"We pride ourselves in providing prompt and accurate service. So I appreciate your review."
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yall -

July 7, 2026

5  out of  5
rating by yall -
"My family was helped by the most professional and knowledgeable person, Brenda. We were extremely stressed about our accident report however Brenda was constantly helping answering every single question we had and giving updates about our case. Best customer service I have ever seen."
We responded:
"Brenda is the best. Thank you for sharing your experience."
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Lori Holguin

July 7, 2026

5  out of  5
rating by Lori Holguin
"Richard & his staff are really friendly & helpful. Go out of their way to answer questions & assist in what we need."
We responded:
"Thank you Lori. We always look forward to seeing you. "
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Eunice Castillo

July 6, 2026

5  out of  5
rating by Eunice Castillo
"I had an amazing experience working with Brenda for my auto insurance! She was incredibly helpful, professional, and patient throughout the entire process. Brenda took the time to explain all of my coverage options, answered every question I had, and made sure I found the best policy for my needs.
Her communication was excellent, and she made everything quick, easy, and stress-free. It’s clear that she truly cares about her clients and goes above and beyond to provide outstanding customer service.
I highly recommend Brenda to anyone looking for auto insurance. Thank you for all your help and for making the experience so smooth!
Eunice Martinez&Luis Montiel"
We responded:
"Brenda is the best. Thank you Eunice for sharing your experience. We appreciate you."
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Mariana Castillo

July 6, 2026

5  out of  5
rating by Mariana Castillo
"Quiero recomendar ampliamente a Brenda y agradecerle por el excelente servicio que siempre nos brinda. Cada vez que tenemos alguna pregunta o surge algún problema con nuestra póliza, ella está dispuesta a ayudarnos con mucha paciencia, amabilidad y profesionalismo. Brenda siempre se toma el tiempo para explicar todo de manera clara y asegurarse de que entendamos nuestras opciones. Es muy atenta, responde rápidamente y realmente se preocupa por sus clientes ¡Muchas gracias, Brenda, por todo tu apoyo! La recomiendo al 100%."
We responded:
"Gracias muy agradecido. "
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Robert

July 2, 2026

5  out of  5
rating by Robert
"I want to thank Brenda and Priscilla for always helping me with my insurance needs and keeping my paperwork organized"
We responded:
"Thank you Robert for taking the time to share your thoughts. "
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Jody P

June 29, 2026

5  out of  5
rating by Jody P
"The best team in the game!"
We responded:
"Thank you Jody for your kind words. "
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Manny Garcia

June 26, 2026

5  out of  5
rating by Manny Garcia
"Mr. Griego and his staff have met my insurance needs for years with fantastic customer service!!"
We responded:
"Thank you Manny for sharing your experiences over the years. We appreciate your business. "
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Dallan L Gtz Ramos

June 24, 2026

5  out of  5
rating by Dallan L Gtz Ramos
"Great. She speak spanish and she is very friendly."
We responded:
"Gracias por su comentarios! "
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Barbara Scott

June 20, 2026

5  out of  5
rating by Barbara Scott
"Everyone at this office has been extremely helpful and always pleasant and courteous no matter how upset I may have been. Thank you everyone for your help, patience, gracious attitudes and understanding through the years!!!!"
We responded:
"We are always happy to help. Thank you for your business, Barbara. "
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Cynthia Montes

June 18, 2026

5  out of  5
rating by Cynthia Montes
"Priscilla has amazing customer service skills. She was able to provide assistance immediately and ensure everything I needed was taken care of."
We responded:
"Priscilla is great. We appreciate the opportunity to meet your insurance needs. We will continue to do our best to earn your business each and every day. "